Customized Services

As Needed (PRN) Medication

Serious Illness, Injury

Health Related 911 calls

Medical or Urgent Care

Reporting of suspected abuse, neglect financial exploitation

Mental health and crisis stabilization

Daily Check-in with direct support staff

Communication with other providers

PRN Medication Administration

Off-Site activities such as YMCA, bowling, movies, MOA

All Independent Haven activities such as Camp Confidence, Exploring Minnesota, ILS Classes

-Client sets-up and orders medications, RN supervise processes

-Client sets-up medications, RN supervises; client does not call in when taking meds, staff orders meds

-Client sets-up medication, RN supervises; client calls in when taking meds, staff orders meds

-RN sets-up medi- planner/med-machine; client does not call in when taking meds. Staff orders meds

-RN sets-up medi-planner/med machine; client calls in when taking meds, staff orders meds

-Staff administer and order medications

-Verbal Prompts/Reminders = Staff prompt client to make and attend appointments

-Visual oversight = Staff observe client making their own appointments and complete and send Provider Communication Forms

-Side by side =  Staff provide names, numbers, calendars, and written reminders to client while client makes appointment; staff complete and send Provider Communication Forms to providers

-Totally Dependent = Staff make all appointments; staff complete and send Provider Communication Forms to providers

-Verbal Prompts/Reminders = staff remind client to make and cancel rides, client notifies staff when rides are made

-Visual oversight = staff observe client arranging transportation

-Side by side assistance = staff schedule rides with client present

-Totally Dependent = staff schedule transportation without client involvement

-Independent = client pays own bills, may be own rep-payee, budgets own money without staff involvement

-Side by side assistance = client has rep-payee, staff assist with budgeting, paying bills, money disbursement.

-Verbal prompts and reminders = staff remind client to make list and menu plan

-Visual oversight = staff review client prepared menu plan and grocery list

-Side by side assistance = staff develop grocery list and menu plan with client

-Verbal prompts and reminders = staff remind client to go grocery shopping

-Visual oversight = staff accompany client to grocery store

-Hands-on assistance = staff accompany client to grocery store, give feedback on food choices, assist client with budgeting, assist with carrying groceries

-Verbal prompts and reminders = staff remind client to prepare meals by following menu

-Visual oversight = staff present in client’s apartment while client is cooking, staff may be present while client eats

– Side by side assistance = staff assist client with meal prep

-Verbal prompts and reminders = staff use positive verbal reinforcements and proactive verbal intervention techniques

-Visual oversight = staff use reactive intervention techniques

– Side by side assistance = staff need to administer PRNs, RS/RN intervention

-Visual oversight = staff give organizational direction to client

– Side by side assistance=staff teach client how to complete task through role-modeling, staff carry laundry, staff work beside client to complete tasks

One (or a combination) of the following to coordinate SSI, Economic Assistance, MA:

-Verbal prompts and reminders = staff remind client to complete and submit paperwork, staff are available for questions

-Visual oversight = staff are present when client fills out forms to answer questions

– Side by side assistance = client present while staff are completing paperwork, staff are to provide information to complete forms

-Totally Dependent = staff completes all paperwork without client involvement